Customer Reviews

Worked with us to find a model with just the options we wanted and we had a new car in less than a week! No pressure, no messing around with dollar amounts, with advertised end-of-model-year promotions applied to the price. Very pleased.

David, Gloucester MA

Having my vehicle serviced at Sudbay Motors is the best!!  Service is great, friendly support staff, service work is thorough and efficient. Having a waiting area with Wifi comes in handy for multitasking with work! 

Michael, Manchester MA 

Gordon is the best. He explains any issues, tells me how much it will cost, maintains contact.

Michele, Gloucester MA

Chris  is always very though.  He makes us feel very comfortable. Best dealer ever. 

Harold, Ft Meyers FL

Both the salads manager, Luis Guzman, and the floor salesman, Ataan Kurgun were knowledgeable, courteous and went the extra mile to research and find the exact model, style and colors that I preferred. Even when I said that I had decided to just keep what I had, Luis continued until he found the exact car that I wanted and had it flat bedded from another state in a short period of time
and with a quite fair price. Andrew in finance was friendly and very competent in moving through the purchase and sales agreement and all of the additional forms

Ataan is very knowledgeable about his products and did an exceptional job of instructing me in all of the interior and exterior features of my car once it arrived. He was prompt in returning my calls and in answering all of my questions. I felt expertly guided along the path in completing all of the necessary paperwork and in feeling confident of all of the operations of the car.

I am so pleased with my new vehicle and in finding a friendly dealership close to home that will help me care for my new purchase in the years to come.

Ruth, Gloucester MA

I called and needed to leave my vehicle-my rear window fell into the window tract-I needed quick service and a rental to be arranged.Gordon and
Chris  had everything all arranged for me when I brought my vehicle in,the rental car was all ready for me, and my vehicle was ready the next day!!  As
usual, the best service I could ask for. THANKS GORDON!!!

Janice, Revere MA

The purchasing of my car was a very good experience.Dale was great to deal with.

Janet, Gloucester MA

 I visited your parts department on May25 to order the part I needed. The counter man was very pleasant and helpful in helping to order the correct
item. He told me it would be in on Wed the 30th and it was. I called on the morning of the 31st to arrange installation and the service rep scheduled me
for 3 o'clock that afternoon. as I stated above that experience was outstanding. Be assured this experience will bring me back to Sudbay for any
future car needs.

Patricia, Beverly MA

We have always received very good service from Sudbay and the vehicles we have purchased have always met our demands.  We look forward doing business at Sudbay

Daniel, Rockport MA

My usual manager, Gordon Stewart was on vacation.  There was no interruption on service--Jeff Milne jumped right in and took care right away

George, Manchester MA

My service consultant, Gordon Stewart, is very thorough and explained in detail the fuel pump problem my car had, what had to be done, and if
further repairs needed to be made.  So far, my check engine light has not come on and the car is running great.  A part had to be ordered and he
promised my car the next day or the day after at the latest according to when the part came in.  Thankfully I had my car the next day.  I also appreciate your driver service.  To me that is a special part of your service too.

Jonda, Rockport MA

  I am always satisfied when I bring my car in for service.  I also like that I never have to wait to get an appointment.

Mary Lou, Gloucester MA

Thanks for taking our jeep on such very short notice. Although we had to wait 2 days for parts. Also thanks for the NitroFill. I do feel a difference in the ride and handling. No issues with the AWD so far. Thanks again.

Keith, Gloucester MA

they even washed my car !!!that was a great perk

Doris, Gloucester MA

It was refreshing to go in for an oil change and not have the shop "discover" a variety of other expensive repairs that needed to be done.

Steven, Gloucester MA

 I have been dealing with Sudbay for many years now with G.M. and Chrysler and have always been happy with their work and people, Gordon and
Sal at G.M.

Ralph, Beverly  MA

From start to finish, the experience at this dealership was one of the best I have ever had. The reception was friendly, lacked the usual high pressure, and their representative was professional, knowledgeable, patient and respectful. We arrived at the dealership at 2:00 PM and left with a new vehicle two hours later. What can I say! Everyone we worked with was terrific. A great reflection on the ownership. I would highly recommend this dealer and especially this sales person to anyone in the market for a Chrysler, Jeep or Dodge. Good work by all!

Kevin , Essex MA

From the moment I walked in, I was treated with professionalism and a very friendly comfortable atmosphere. It wasn't the high pressure tactics that I have experienced at other dealerships. Once I found the vehicle I wanted, 3 hours later I was driving home in a brand new Jeep Liberty. The whole staff was wonderful and I would recommend this dealership to anyone.

Stacey, Manchester MA
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